Privacy policy
1. Privacy policy at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. You can find detailed information on data protection in our data protection declaration below this text.
Data collection on this website
Who is responsible for data collection on this website?The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.How do we collect your data?On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.What do we use your data for?Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.What rights do you have with regard to your data?You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.You can contact us at any time at the address provided in the imprint if you have any questions about this or other questions about data protection.
Analysis tools and third-party tools
When you visit this website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs.Detailed information about these analysis programs can be found in the following data protection declaration.
2. Hosting and Content Delivery Networks (CDN)
External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This can include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions with regard to this data. Conclusion of a contract for order processingIn order to ensure that processing complies with data protection regulations, we have concluded a contract for order processing with our host.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Boutiquehotel Ochsen GmbH
Benno-Reifenberg-Weg 13
79822 Titisee-Neustadt
Registered office: Titisee-Neustadt, HRB 729902
Managing directors: Elena Schnaas, Simon Bruker
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA IS PROCESSED IN ORDER TO CARRY OUT DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at the address provided in the imprint if you have any questions about this or other questions on the subject of personal data.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions on the subject of personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address provided in the imprint for this purpose. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request that the data processing be restricted instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
Objection to advertising emails
The use of contact data published as part of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam e-mails.
4. Data collection on this website
Cookies
Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic solution is carried out by your web browser. Cookies from third-party companies can also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.Cookies that are required to carry out electronic communication (necessary cookies) or to provide certain functions you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure web audience) are stored on the basis of Art. 6 Paragraph 1 Letter f of GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 Paragraph 1 Letter a of GDPR); consent can be revoked at any time.You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited. If cookies are used by third-party companies or for analysis purposes, we will inform you separately about this in this data protection declaration and, if necessary, ask for your consent.
Cookie consent with Borlabs Cookie
Our website uses the cookie consent technology from Borlabs Cookie to obtain your consent to store certain cookies in your browser and to document this in accordance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs). When you enter our website, a Borlabs cookie is stored in your browser in which the consent you have given or the revocation of this consent is stored. This data is not passed on to the provider of Borlabs Cookie. The data collected is stored until you ask us to delete it or delete the Borlabs cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/The Borlabs Cookie Consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Paragraph 1 Clause 1 Letter c of GDPR.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources. This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested. The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Request by email, telephone or fax
If you contact us by email, telephone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested. The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
5. Plugins and tools
YouTube
This website embeds videos from the YouTube website. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.When you visit one of our websites on which YouTube is embedded, a connection is established to the YouTube servers. The YouTube server is informed which of our pages you have visited. YouTube can also store various cookies on your device. With the help of these cookies, YouTube can receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts. The cookies remain on your device until you delete them.If you are logged into your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.YouTube is used in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.reCAPTCHA is intended to check whether the data entered on this website (e.g. in a contact form) is carried out by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.The data is stored and analyzed on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
ADDITIVE+ LANDING PAGE – Online Marketing and Landing Pages
In addition to our website, we also operate optimized sales landing pages in the area of <a href=”https://www.additive.eu/hotelmarketing-software-automation/online-marketing-hotel.html” target=”_blank”>Online Hotel Marketing</a>. To process your inquiry, booking, order, activation, registration or other submission of a form on such a landing page and to save and store your data, we use common cloud services and CRM systems as well as software from ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”), our supervising <a href=”https://www.additive.eu” target=”_blank”>Hotel Marketing Agency</a>. The appropriate level of data protection results from the order processing agreements concluded with the respective companies.
Our landing pages use functions of the web analysis service Google Analytics from Google Inc. (“Google”). Google Analytics enables the analysis of the use of the website by its users. The information generated about your user behavior is transferred to the provider’s server and stored there.
Your IP address is recorded, but immediately anonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.
You can prevent the transmission of data related to your use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh
ADDITIVE has insight into the data collected using Google Analytics. This data is not used for any purposes other than analyzing the use of our websites and evaluating our marketing and sales measures.
Our websites and landing pages also use functions from ADDITIVE to record the use of our websites and marketing and sales measures across channels, such as landing pages, newsletters and social media presences. Information about your visits and submitted forms on our websites is also transferred to ADDITIVE in order to evaluate and optimize our marketing and sales measures.
Data processing is carried out on the basis of the legal provisions of Art. 6 Para. 1 lit. f (legitimate interest) of the GDPR.
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our web presence by analyzing the use of our website as well as sales and marketing measures.
In addition, our landing pages and our website use remarketing functions from Google Inc. (“Google”) and Meta Platforms Inc. (“Meta”). Meta and Google are informed that you have visited this website. These functions are used to present visitors to the landing pages with interest-based advertisements in the Google advertising network or in the social networks Facebook and Instagram.
The data processing in connection with these remarketing functions is carried out on the basis of the legal provisions of Art. 6 Paragraph 1 Letter a (consent) of the GDPR.
When you visit our landing pages, you will be informed of the use of cookies for these remarketing functions by means of a banner. By continuing to use the website or by clicking on the corresponding button, you agree to the use. You can revoke your consent at any time by calling up the page with the cookie information on the respective landing page and rejecting the use of cookies in the banner that appears.
ADDITIVE+ MARKETING AUTOMATION – direct marketing
To increase customer loyalty and to sell services and additional services, we use <a href=”https://www.additive.eu/hotelmarketing-software-automation/hotel-marketing-automation-crm-software.html” target=”_blank”>Hotel Marketing Automation Software</a> by ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”) in the area of <a href=”https://www.additive.eu/hotelmarketing-software-automation/marketing-automatisierung-hotel.html” target=”_blank”>marketing and sales automation for hotels</a>. Data that we collect and process in connection with your inquiry, booking, order, activation, registration or other submission of a form on the website is analyzed and used to automatically provide you with offers for services and additional services via ADDITIVE+ MARKETING AUTOMATION. The appropriate level of data protection results from the concluded order processing agreement.
You can object to the use of your data for this purpose at any time via the unsubscribe link in the respective message.
The data processing is carried out on the basis of the legal provisions of Art. 6 Para. 1 lit f (legitimate interest) of the GDPR.
Our concern in terms of the GDPR (legitimate interest) is to avoid disadvantages compared to our competitors, to improve our brand awareness and to maximize our economic success through the best possible sales use of the contacts we have gained.
ADDITIVE+ VOUCHERS
You have the option of purchasing vouchers via our website using an <a href=”https://www.additive.eu/hotelmarketing-software-automation/hotel-gutschein-software.html” target=”_blank”>online voucher system</a>. To process your purchase and to save and store your data, we use the voucher software from ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”) in the area of <a href=”https://www.additive.eu/hotelmarketing-software-automation/gutschein-marketing-hotel.html” target=”_blank”>Voucher Marketing Tourism</a>. Your data will be processed and stored within the EU or the EEA.
The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing payment service providers for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations.
The data processing is carried out on the basis of the legal provisions of Art. 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary to fulfill the contract) of the GDPR.
ADDITIVE+ NEWSLETTER
You have the option of subscribing to our newsletter via our website. For this we need your email address and your declaration that by receiving the <a href=”https://www.additive.eu/hotelmarketing-software-automation/newsletter-marketing-hotel.html” target=”_blank”>Hotel Newsletter</a> via ADDITIVE GmbH, our provider in the area of <a href=”https://www.additive.eu/hotelmarketing-software-automation/newsletter-marketing-hotel.html” target=”_blank”>E-Mail Marketing Hotel</a>.
In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, name, date of birth and region/country of origin with our <a href=”https://www.additive.eu/hotelmarketing-software-automation/hotel-newsletter-software.html” target=”_blank”>Newsletter System</a>.
As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.
You can cancel your newsletter subscription at any time using the unsubscribe link in the respective newsletter.
We use software from ADDITIVE OHG, 39011 Lana (BZ), Italy (“ADDITIVE”) to process your subscription and deliver the newsletter to your email address. Using these services and systems, your data will be processed and stored at least in part outside the EU or EEA. The appropriate level of data protection is determined by the concluded order processing agreement.